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Dark Star Imports

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Shipping and Delivery

 

We ship nationwide with Courier Post and Toll.

Our target delivery date is 1-3 working days from the date you place your order. Orders placed before 3pm will normally ship the same day. As proof of delivery of the product, our nominated carrier will require a valid signature. The target delivery date is a guide and is not guaranteed. The target delivery date does not include weekends, public holidays or bank holidays.

Where do we deliver?

We deliver anywhere in New Zealand

 

What will shipping cost?

Shipping and delivery costs vary depending on different products. Shipping and delivery costs for your order will be shown to you before making payment during your checkout process so you know exactly how much you have to pay for your order and for shipping and delivery costs.

 

What happens if I am not at home when the courier delivers?

Usually orders are dispatched using our nominated carrier and as proof of delivery of the product, our nominated carrier will require a valid signature. If you are not present at the location of the delivery and at the time of the delivery, a card will be left through your door stating details of the attempted delivery, and will provide contact details of the courier company. You can then phone them to arrange redelivery at a suitable time.

Can I Track my Order?

Upon dispatch of your order from our warehouse, we will email the tracking details of the product to you so you can track your order.

If you have not received your order by the target delivery date then please contact us so we can assist you. Phone us on 03 374 5728